Support
From Wpectraffic
Freedom Business Systems
Primary support for VCI and OneDomain is facilitated through the Freedom Business Systems support group.
They can be reached at 800-366-4134 or via email at application_support@freedom.com.
Their hours of support are from 9am-9pm EST.
Kevin Craighead is the manager and can be reached at 814-796-6837 or via email at kevin_craighead@link.freedom.com.
The Corporate Helpdesk will also be available as a secondary contact.
They can be reached 24 / 7 at 714-796-7867 or via email at support@freedom.com.
VCI Soultions
VCI Technical Support is available at 413-272-7220 or via email at support@vcisolutions.com.
Betty Ann Lusty (Customer Relations Rep. for Freedom) is the Primary Contact. She can be reached at 413-272-7200 or via email at bettyl@vcisolutions.com.
For VCI / Sundance automation questions call Bruce Sutton at 413-272-7200 or via email at bruces@vcisolutions.com
Sundance Digital
Sundance support is available from Rick Stora at 972-444-8442 x115 or via email at rstora@sundig.com
