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{DATED 15 September 2006}

One of the roles of HMRC is to help customers get their tax returns right, so that they pay the right amount of tax, or receive the right benefits.

We are testing new ways of working with customers which we believe will be less time consuming and less complicated than other procedures we use. Your participation in this trial is voluntary and this is not a notice of intention to enquire under our existing formal powers.
We feel that these new approaches will help customers to deal with any mistakes quickly and get their tax right now and for the future.

Our records show you trade as a Painter or Glazier. In our experience businesses in these sectors commonly make errors when they calculate the VAT rate which should be charged.

I enclose a customer HELP SHEET OR You can use the HMRC website to find out how to deal with these items correctly for tax purposes. You may find it useful to use the following site navigation:

www.hmrc.gov.uk/Home/quicklinks-Forms Leaflets & Booklets/Leaflets & Booklets Formerly Customs & Excise/Public Notices/Building and Construction. In addition, if you have any queries of a general nature, you may wish to contact the National Advice Service on 0845 010 9000.

Please check your records to make sure that you are confident that you are dealing with these issues correctly and return the enclosed reply slip back to me by 6 October 2006. If you are uncertain about anything then please use this opportunity to let us know so that we can work with you to resolve any problems and help get your tax returns right.

A copy of this letter has been sent to your representative.

[REPLY SLIP ENCLOSED:]

I have considered the issues outlined in your letter of 15 September 2006 and can advise you that (please tick as appropriate);

1. I am satisfied that my treatment of these issues is correct.

2. I'm not sure whether my treatment of some of the issues is correct.  I would like some help, please contact me.

3. I think I have made a mistake and I would like to talk to someone, please contact me.

If options 2 or 3 apply please complete the following:

My telephone number is

I am available on

Briefly the areas I need help with/may have made a mistake in are:

Signed....................................Date..../...../2006
Print Name...................................................
Position in Company..........................................