RTHC5
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One of the roles of HMRC is to help customers get their tax returns right, so that they pay the right amount of tax, or receive the right benefits.
We are testing new ways of working with customers which we believe will be less time consuming and less complicated than other procedures we use. Your participation in this trial is voluntary and this is not a notice of intention to enquire under our existing formal powers.
We feel that these new approaches will help customers to deal with any mistakes quickly and get their tax right now and for the future.
In our experience businesses within your retail sector commonly make mistakes in the operation of Pay As You Earn (PAYE) on payments to casual labourers and staff on short term contracts.
You can use the HMRC website to find out how to deal with these items correctly for tax purposes. You may find it useful to use the following site navigation:
http://www.hmrc.gov.uk/guidance/cwg2-chapter4.pdf
In addition, if you have any queries of a general nature, you may wish to contact the Employer Helpline on 0845 7143 143.
Please check your records to make sure that you are confident that you are dealing with these issues correctly and return the enclosed reply slip back to me by insert date. If you are uncertain about anything then please use this opportunity to let us know so that we can work with you to resolve any problems and help get your tax returns right.
A copy of this letter has been sent to your representative.