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Welcome to the NTCC SOP
A wiki is a powerful tool that allows multiple users to collaborate and share content rapidly. The best example of this is Wikipedia, which is powered by the exact same software that this wiki is!
Notes
- The goal is to combine NTCC procedures into one area for easy access
- This site allows logged in users to view and the Admin user to edit
- With a wiki users add and edit on the fly
- As editing skills become more advanced, would like to incorporate multiple pages as well as enhance search function
- Reference Index for list of sub-pages. Many were created to enhance the 'search' function
Warning
This is a public domain and could possibly be viewed by anyone, so confidential information should not be used. Even when the privacy settings are set to hide the page, there is risk of the page being hacked.
NTCC STANDARD PROCEDURES
Serial Number Look-Up In AS400
No Charge Order
To enter a no charge order, the “no charge form” must be completed and sent to Clarksville Product Support for approval.
Each sales office has its own individual form, NTCC does not have one. So the form must be filled out by the sales office. They will need a job number and sales order number to complete the form. The new order can be placed on the original job if need be.
Once the form is complete and sent to product support, product support will approve the request by sending a Design SPA#.
The new order will need to be entered in DOE. Proceed with the required order information needed before entering DOE. Once complete, continue to DOE.
Once in DOE:
- Check the ‘No Charge’ box (This is very important, as it cannot be changed once the order is entered. If it is forgotten, a new order will need to be entered)
- Enter the Design SPA# supplied by product support in the ‘Design Auth’ box.
- Enter Sales Order #
- Select Requested Delivery Window
- Add the items that need to be ordered
- Select OK
In the Sales Order Summary you will notice the ‘Ent $’ is $0.00, this is the desired outcome.
Transmit order and proceed as normal.
Index Of Sub Pages
A
C
- Call Flow Chart
- Coatings
- COJO (Coordinated Job)
D
E
H
N
R
S
U
W
Test Area
You can use this area to test and practice.
Example 2nd Level Heading
There is a quick button for this or you can use the 'h' tags
Example 3rd Level Heading
If there are more than 1 paragraphs, you can use the 'p' tags to create paragraphs or double space. Otherwise all the sentences will run together.
Or use a br/ at the end of the sentence
It will take you to the next line without a space like /p.
Like this
- Use pound sign for numbers, not the actual number
- Like this
- Use star for bullet points
- Colon, Star to indent
Back to 2nd Level
To link to a sub page, enter the code as DOE
Helpful links
This site's "Wiki Code" is HTML. If you need help or would like to go more advanced on the coding, below are some helpful links.
