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(Difference between revisions)
(Credit Card Order)
(Serial #'s in AS400)
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<p>In the Sales Order Summary you will notice the ‘Ent $’ is $0.00, this is the desired outcome.</P>
<p>In the Sales Order Summary you will notice the ‘Ent $’ is $0.00, this is the desired outcome.</P>
<p>Transmit order and proceed as normal.</p>
<p>Transmit order and proceed as normal.</p>
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== Serial #'s in AS400 ==
 
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Follow these steps to find a serial number in [[AS400]].
 
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#Hit Esc and type ‘GO WHSEMNU’.
 
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#Type ‘1’, then hit Enter for Serial No. Entry.
 
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#Type the MS# into the MS# field.
 
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#In the model number field, type in '1P' followed by the model# (no spaces).
 
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#Hit F5 and the serial #(s) should display.
 
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#Hit F3 to exit.
 
<h1>Index Of Sub Pages</h1>
<h1>Index Of Sub Pages</h1>
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*[[Warranty]]
*[[Warranty]]
*[[Warranty Only Order]]
*[[Warranty Only Order]]
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<h1>Test Area</h1>
<h1>Test Area</h1>

Revision as of 23:50, 17 August 2012

Contents

Welcome to the NTCC SOP

A wiki is a powerful tool that allows multiple users to collaborate and share content rapidly. The best example of this is Wikipedia, which is powered by the exact same software that this wiki is!

Notes

  • The goal is to combine NTCC procedures into one area for easy access
  • This site allows logged in users to view and the Admin user to edit
  • With a wiki users add and edit on the fly
  • As editing skills become more advanced, would like to incorporate multiple pages as well as enhance search function
  • Reference Index for list of sub-pages. Many were created to enhance the 'search' function

Warning

This is a public domain and could possibly be viewed by anyone, so confidential information should not be used. Even when the privacy settings are set to hide the page, there is risk of the page being hacked.


NTCC STANDARD PROCEDURES

Call Flow Chart

Coatings

Express Warehouse

No Charge Order

Routing Orders in UPDS

Serial Number Look-Up In AS400

Warranty Only Order


NTCC ADVANCED PROCEDURES

No Charge Order

To enter a no charge order, the “no charge form” must be completed and sent to Clarksville Product Support for approval.

Each sales office has its own individual form, NTCC does not have one. So the form must be filled out by the sales office. They will need a job number and sales order number to complete the form. The new order can be placed on the original job if need be.

Once the form is complete and sent to product support, product support will approve the request by sending a Design SPA#.

The new order will need to be entered in DOE. Proceed with the required order information needed before entering DOE. Once complete, continue to DOE.

Once in DOE:

  1. Check the ‘No Charge’ box (This is very important, as it cannot be changed once the order is entered. If it is forgotten, a new order will need to be entered)
  2. Enter the Design SPA# supplied by product support in the ‘Design Auth’ box.
  3. Enter Sales Order #
  4. Select Requested Delivery Window
  5. Add the items that need to be ordered
  6. Select OK

In the Sales Order Summary you will notice the ‘Ent $’ is $0.00, this is the desired outcome.

Transmit order and proceed as normal.

Index Of Sub Pages

A

C

D

E

H

N

R

S

U

W


Test Area

You can use this area to test and practice.

Example 2nd Level Heading

There is a quick button for this or you can use the 'h' tags

Example 3rd Level Heading

If there are more than 1 paragraphs, you can use the 'p' tags to create paragraphs or double space. Otherwise all the sentences will run together.

Or use a br/ at the end of the sentence
It will take you to the next line without a space like /p.
Like this

  1. Use pound sign for numbers, not the actual number
  2. Like this
  • Use star for bullet points
  • Colon, Star to indent

Back to 2nd Level

To link to a sub page, enter the code as DOE

Helpful links

This site's "Wiki Code" is HTML. If you need help or would like to go more advanced on the coding, below are some helpful links.

Personal tools