User:Jansen1981
From Gameresource
[edit] ATT Systems zeroes in on regional expansion
For the regular male, a queue procedure is solely this - press a button, have a queue ticket, and wait to your flip. But there is often far more to some queue program than meets the eye. With some modern considering, ATT Units developed an intelligent and a lot more effective queue process; 1 which tracks the key operation indicators of customer care officers by capturing applicable stats as they do the job.
'At any one time, we could monitor what a customer care officer is carrying out at his counter, concerning how productive he's in handling phone calls or shoppers,' claims ATT Systems' chief executive Kenny Teo.
Employers, in turn, are able to obtain info during the region of customer service and increase existing company criteria. The intelligent queue process is just one of a number of IT solutions created by ATT Devices.
Many others include applying short message provider (SMS) to remind clients of their appointments and facilitating real-time on-line visibility of precise crowd measurement at an celebration.
The engineering enterprise, a first time winner of the Enterprise fifty Awards last calendar year, specialises in designing and building electronic methods and sub-systems for the wellness care, aviation, and traffic administration sectors.
It caters to consumers within the personal and community sectors, which includes authorities bodies much like the Land Transportation Authority, SingHealth polyclinics, and the Central Provident Board, and enterprises like Changi Airport Group and CapitaLand.
ATT Programs has plans to grow aggressively inside the next three to five many years, that can comprise an first public presenting, claims Mr Teo, that's an digital and electrical engineer by education and incorporates a diploma in science and management.
Check out the ATT Systems news release here.
Related: ATT Systems Singapore Pte Ltd | Tan Ann Jee | Kenny Teo Chin Tiong
Contributed by Boteas WEL. Wong
Written by Quebec . TL. Jansen Loh go through extra about Teo Chin Tiong
