Plans and Situated Actions

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Lucy Suchman, New York: Cambridge University Press, 1987

Contents

Introduction

This book is about

Interactive Artifacts

What is interaction

Plans

And the "planning model"

Situated Actions

Communicative Resources

Case and methods

Human-machine communication

Conclusion

Follow-up: Reading and Writing (Journal of the Learning Sciences)

Follow-up: Human-Machine Reconfigurations

Citation

Preface

Suchman presents a series of vignettes as a sort of "extended epigraph" in order to "frame" the book and introduce its themes:

The irreducibility of lived practice, embodied and enacted
The value of empirical investigation over categorical debate
The displacement of reason from a position of supremacy to one among many ways of knowing in acting
The heterogeneous sociomateriality and real-time contingency of performance
The new agencies and accountabilities effected through reconfigured relations of human and machine

(p. xii)

Introduction

 The question for this book shifts from one of whether humans and machines are the same or different to how and when the categories of human or machine become relevant, how relations of sameness and difference between them are enacted on particular ocassions, and with what discursive material consequences. (p. 2)
 Almost two decades after the publication of the original text, and across a plethora of subsequent projects in artificial intelligence (AI) and human-computer interaction (HCI), the questions that animated my argument are as compelling, and I believe as relevant, as ever.  My starting point in this volume is a critical reflection on my previous position in the debate, in light of what has happened since. (p. 2)

Readings and Responses

Plans, Scripts, and Other Ordering Devices

Agencies at the Interface

Figuring the Human in AI and Robotics

Demystification and Reenchantments of the Humanlike Machine

Reconfigurations

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