User:Jansen1980
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(Created page with '==ATT Systems zeroes in on regional expansion== Into the common gentleman, a queue method is simply this - press a button, obtain a queue ticket, and wait around on your transfor…')
Current revision as of 08:15, 19 May 2012
[edit] ATT Systems zeroes in on regional expansion
Into the common gentleman, a queue method is simply this - press a button, obtain a queue ticket, and wait around on your transform. But there is often much more to some queue system than satisfies the eye. With some ground breaking thinking, ATT Systems designed an intelligent and much more efficient queue method; a single which tracks the main element functionality indicators of customer service officers by capturing appropriate statistics as they perform.
'At anyone time, we can easily monitor what a customer support officer is engaging in at his counter, concerning how effective he is in handling phone calls or clients,' says ATT Systems' chief govt Kenny Teo.
Employers, consequently, have the ability to assemble info while in the place of customer support and improve current company expectations. The smart queue system is 1 of a number of IT remedies produced by ATT Systems.
Other people involve making use of quick message company (SMS) to remind buyers of their appointments and facilitating real-time on the web visibility of real crowd size at an celebration.
The technology firm, a primary time winner of the Business 50 Awards final year, specialises in constructing and establishing digital programs and sub-systems for your well being care, aviation, and visitors administration industries.
It caters to purchasers from your personal and general public sectors, which incorporates federal government bodies much like the Land Transportation Authority, SingHealth polyclinics, along with the Central Provident Board, and corporations like Changi Airport Team and CapitaLand.
ATT Systems has blueprints to improve aggressively inside the up coming three to 5 ages, which can comprise an initial general public presenting, claims Mr Teo, that is an digital and electrical engineer by coaching and provides a degree in science and management.
Check out the ATT Systems news release here.
Related: ATT Systems Singapore Pte Ltd | Tan Ann Jee | Kenny Teo Chin Tiong
Contributed by Boteas RK. Wong
Written by Quebec . TL. Jansen Loh For associated information Att Systems
